If you are filing a document type with an associated court fee in Fairfax Circuit Court, you are required to pay the court fee using the Court’s payment processing tool, CitePay. You can create and connect your CitePay account to your File & ServeXpress account, and pay for court fees as you file in a few simple steps.
To set up your CitePay payment account, click the “Add Payment Account” button on the File & Serve App. This button will take you to the CitePay account creation screen.
Use your File & ServeXpress username and the provisional password provided on the app to log in and create your account.
If you did not save the provisional password, you can use the “reset forgotten/expired password” button to start the process over.
To set up your CitePay payment account, click the “Add Payment Account” button on the File & Serve App. This button will take you to the CitePay account creation screen.
Use your File & ServeXpress username and the provisional password provided on the app to log in and create your account.
If you did not save the provisional password, you can use the “reset forgotten/expired password” button to start the process over.
Once you’ve successfully set up your CitePay account, you can create a Payment Account or Wallet and enter your credit card or checking account information.
Each Payment Account is associated with a single payment method. If you are using multiple credit cards or checking accounts, you can create Payment Accounts for each one.
Note: Payment Accounts are attached to individual users and cannot be shared. If multiple people in your firm or organization are filing documents with associate fees into a case, each person will need their own CitePay account and Payment Account. You can use the same credit card or checking account for multiple Payment Accounts.
After you’ve set up your CitePay account and set up at least one Payment Account, return to the File & Serve application and refresh. Your newly created CitePay Payment Account should be available to select in the dropdown menu.
Reach out to our eFiling experts for 24/7 support at (888) 529-7587 or by emailing support@fileandserve.com.