WELCOME TO EFILING & ESERVICE FOR WASHINGTON D.C. SUperior Court
File & ServeXpress puts all the tools you need at your fingertips. Our system is also backed by customer service and technical support 24/7, 365 days a year.
eFiling for D.C. Superior Court with CaseFileXpress is a painless and efficient process. To get started and take advantage of File & Serve E-Service, please check out our training video and/or click on the getting started link below. If you would like to eFile call our customer support number to get set up.
Step 1: Register
Registering is easy. Simply provide a little information about your organization and add any users who will need to file and/or access documents in a case. Registration is free. There is no charge to set up an account or to add users. File & ServeXpress offers an attorney and pro per registration process. Register Here >>
Step 2: Learn
Learn the step-by-step process of eFiling & eServing, and view the actual screens you will see when you create a transaction. You will even get tips and tricks provided straight from the court.
CFX – Training Videos
Look at our quick 2-5-minute training videos for our CaseFileXpress (CFX) platform. We’ll go over the core features of CFX as well as best practices for working more efficiently.
CFX – Downloads
CFX CA1 Petition Filing Guidelines
CFX Landlord Tenant Sealed Cases User Guide
FAQs & Webinars
File & ServeXpress (FSX) is dedicated to providing you with the tools and resources that you need to use our products efficiently and effectively. Our team of seasoned training professionals not only know our products, but are experienced at working with law firms to help them get the most out of their functionality.
Please make sure you visit our page often to see if there are new video tutorials, user guides, frequently asked questions, and on-demand webinars.
If you have any additional questions or need additional support, you can contact File & ServeXpress Client Support at 1.888.529.7587, or email them at firstname.lastname@example.org. You can also email the FSX training team at email@example.com.
We currently do not have any available Live Webinars. If you would like to have a live session for you and your firm. Please contact us at firstname.lastname@example.org and we will help you set up a quick training session with our eFIling & eService experts!.
Q1: How do I register for CaseFileXpress?
Registering for CaseFileXpress is simple:
- Access the CaseFileXpress system at https://dc.casefilexpress.com/Registration/FilerDetails.aspx?NewRegistration=true
- Complete steps 1-4: Filer Details, Firm Details, Delegate Selection, and User ID/Password. *
- Click Create Account at the end of Step 4.
*You will be asked to enter a firm registration code. If you are registering in an existing firm, you should acquire the firm registration code from your firm’s CaseFileXpress firm manager, or, you can request it from File & ServeXpress customer support at email@example.com or 877-433-4533. If your firm is not registered within the CaseFileXpress system you must create a firm registration code and complete the Firm Details tab.
Q2: What if I cannot register because my bar number is not in the Court’s system or I am a new member to the DC Bar?
When you register within the CaseFileXpress system, we validate your bar number with the Court’s case management system. We will notify you immediately if your bar number cannot be validated. Please contact the clerk’s office by phone at 202-879-1133 or email firstname.lastname@example.org with your full name, business address, business phone and fax number, DC bar number, and email address. Once the clerk’s office adds your bar number to their case management system, you may register and eFile through CaseFileXpress to the Court.
Q3: I forgot my user ID and/or password?
Simply click on the appropriate link on the CaseFileXpress login page. After answering your challenge questions, your user ID and/or password will be emailed to the email address in your CaseFileXpress profile.
Q4: Can I change my user ID and password?
Your user ID cannot be changed, but you may change your password anytime and as often as necessary.
To change your password, click on Change Password under the Account Setting menu on your Dashboard. Create the new password and submit. For questions regarding your user ID, you may contact File & ServeXpress customer support at email@example.com or 877-433-4533.
Q5: How do I update my account profile information?
Once logged in to CaseFileXpress, click on View/Update Profile under Account Settings on your Dashboard.
Q1: How are Fees calculated?
See below for Pricing:
- Regular Filing: eFiling fees are calculated by adding the court filing fee (if applicable) + CaseFileXpress fee ($15.00) + a (2.5% + $1) processing fee to NIC.
- Discovery Service Only: $8.50 + a (2.5% + $1) processing fee to NIC, regardless of the number of attorneys served, up to 30 MB per transmission.
- Small Claims and Landlord Tenant Filing Fee: eFiling fees are calculated by adding the court filing fee (if applicable) + $5 + a (2.5% + $1) processing fee to NIC.
- Batch Filing Fee: eFiling fees are calculated by adding the court filing fee (if applicable) + $62.50 + a (2.5% + $1) processing fee to NIC – up to 25 Small Claims or Landlord tenant filings per batch.
Q2: Does File & ServeXpress charge for an electronic filing rejected by the court?
No. Electronic filings rejected by the court clerk are not assessed a CaseFileXpress or court fee. If your filing is rejected you must resubmit as soon as practicable, your rejected filing does not get docketed.
Q3: How do I update payment information?
Once logged in to the CaseFileXpress system, click on Change Payment Information under Account Settings on your dashboard. If your firm’s payment information is locked, only your firm administrator may modify your firm’s payment information. If your firm has a monthly invoicing with File & ServeXpress, only a Firm Administrator has access to the payment information. However, you may override the firm’s account and add a different credit card on the Confirm & Submit screen at the time of submission.
Q4: What payment options do you offer?
File & ServeXpress accepts American Express, Visa, and MasterCard credit cards, debit cards, and pre-paid debit cards for CaseFileXpress transactions. File & ServeXpress also offers monthly billing for firms/agencies with credit approval. Please contact customer support to request our credit application: firstname.lastname@example.org
Q5: If a person is not required to eFile, such as a self-represented litigant but chooses to be eServed are there any costs?
There is no cost to receive a filing, which was served upon you.
Q6: What are the choices for paying court and eFiling related fees? Is money paid in advance or at the time of eFiling?
Filers are able to pay per transaction with a credit or debit card (MC, Visa, Discover, AmEx) online at the time the transaction is submitted through CaseFileXpress. Additionally, filers who meet the filing requirements and a credit application are able to sign up for firm billing and receive a monthly invoice.
Q7: How does a filer obtain a receipt that shows all fees associated with a particular case and can be used as an attachment to a fee petition?
Filers are able to run reports, which show all filings on a particular case and associated fees. Filers can print the receipt provided at the time the transaction is accepted by the clerk’s office and for up to six months from the dashboard.
Q1: What is the proper order of documents for case initiations?
Small Claims (Updated 10/26/2020)
- Statement of claims
- Instructions to Defendant – back of statement of claims
- Notice to Defendant
- Process server application (if applicable)
- Other supporting documentation/exhibits
- Information sheet
- Other supporting documentation ex Notice to quit and all exhibits
Note: Begin supporting documents with continuation from documents 1-2
Note: If a continuation sheet is needed to accommodate additional parties include the name of the defendant, registered agent if applicable, and full address listed for each defendant even if the address is the same.
Q1: On what date did New Case Initiation become effective?
A: Per Administrative Order 15-03, New Cases can be eFiled as of March 4, 2015. The fiilngs will become mandatory on May 4, 2015
Q2: In which case types may I file Complaints?
A: Refer to Administrative Order – Attachment A for the full list of case types.
Q3: What documents must be eFiled with the Complaint?
A: You must upload, in this order, the Complaint (title page first); Exhibits; Summons forms if you have them; Information Sheet (fillable form from the court website).
NOTE: Only one copy of a summons is required to be uploaded.
Q4: Are there certain document types that cannot be filed with a Complaint?
A: Complaints may NOT be eFiled, and must be filed in paper with the clerk, if they are accompanied by any of the following:
- A motion with respect to publication of notice requirements;
- A motion regarding security for costs;
- An application to set a bond;
- An application for temporary restraining order;
- A motion for protective order barring access to court documents or party information;
- A motion to use pseudonyms in any pleading or paper filed in the case;
- An application or motion for approval of accounts;
- A motion requiring immediate judicial attention presented to the Judge-in-Chambers.
Q5: Are there certain Actions which cannot be eFiled?
A: The following may NOT be eFiled, and must be filed in paper with the clerk:
- A petition for judicial approval of a settlement involving a minor;
- A writ of ne exeat;
- A writ of attachment before judgment;
- A writ of replevin
- An action for libel of information;
- An application or motion for approval of accounts;
- A request for approval of a subpoena for an administrative proceeding;
- An application for name change/birth certificate;
- A petition to release a mechanic’s lien;
- An application for entry of a final order of an administrative agency as a judgment;
- A petition to take depositions pursuant to Rule 27(a);
- A master-meter proceeding under D.C. Code § 43-541 et seq. (1981);
- A request for issuance of a subpoena under Rule 28-I(b).
Q6: How do I add the parties to my case into the eFiling system?
A: On the Filing details tab, under Service, you click add case parties and a new screen appears. You must add at least one plaintiff and one defendant on this tab.
If you do not know a parties’ address, complete the screen as follows: City: UNKNOWN, State: NA, Zip Code: 00000
Q7: Is there a limit to how many parties I may add in a case?
A: No, add the parties that are named, and you cannot complete a submission without adding at least one plaintiff and one defendant.
Q8: What is the cost of eFiling a Complaint?
A: The court cost to file a complaint is $120.00 regardless of the number of initial summons(es) sought. There is a charge of $10.00 for each additional summons (“alias summons”) sought after submission of the initial summonses. The CaseFileXpress cost of $15.00 will also be applied.
Note: If you are not required to pay the cost of Filing Fees (due to the nature of the party you represent) choose the document type of Civil Action Complaint Cost Waived.
Q9: What if my Complaint contains confidential information?
A: As in any submission it is your responsibility to redact confidential information.
Q10: How will I know my case number and the judge to whom my case is assigned?
A: Once the case is accepted, you will receive a confirmation email which will contain the case number and the judge assignment.
An acceptance package will be served on you including the complaint with assigned case number, executed summons(es), and the initial order and addendum. In Title 47 cases, the package also will include the executed order of publication, and in mortgage foreclosure/judicial sale cases, the package will include the notice to homeowner.
Q11: What is the procedure for eFiling summons(es)?
A: The cost to file a complaint is $120.00 regardless of the number of initial summons(es) sought. There is a charge of $10.00 for each additional summons (“alias summons”) sought after submission of the initial summonses.
If additional summonses (alias summons) are required, you may submit a subsequent filing choosing the document type to correspond with the number of summonses needed.
Examples of Document Types to choose from, depending on the number needed
Q12: What if I have to file an original emergency matter?
A: These may not be eFiled.
Q13: Where can I download the Summons and Case Information Sheet?
A: From the court’s website here: https://www.dccourts.gov/services/forms
Q14: Is there any way to alert the court that I am filing on or close to a statute of limitations deadline?
A: Yes, you may put a note in the Special Instruction to the Clerk box on the Confirm and Submit screen. This does not guarantee that your submission will be accepted if it does not conform to the rules of eFiling.
Q15: Do I need to include the second page of the summons with the Spanish translation?
Q16: Do I still need to write the number of pages in the top corner of the summons?
Q17: How do I get a waiver?
A: You must still go down to the court as this is a JIC process and must be granted. Once granted you can eFile your new case and choose the Fee Waived document type.
Q18: When entering Organization parties in the Add Parties screen on CaseFileXpress, do I use the company’s address or the registered agent’s address?
A: Please use the actual business address NOT the registered agent when entering the party into CaseFileXpress.
Q1: Does eFiling extend the filing deadline?
A: Yes. You may now eFile until 11:59:59 ET and your documents will be file stamped the same day if the clerk accepts your filing. The CaseFileXpress system captures the time and date immediately when you submit your filing successfully. Upon acceptance by the court clerk, a time and date stamp watermark will appear in the upper right-hand corner of your lead document. This will be the time and date of your submission. If the clerk rejects the filing, you must take corrective action and resubmit your entire filing. A rejected filing is not docketed by the court’s case management system
Q2: What proof will I have that I eFiled my document?
A: When you successfully submit your filing, you’ll receive an instant receipt with a date and time stamp and information about your filing. You will also receive an acknowledgement email upon submission if the court clerk reviews accepts your filing, you will receive a confirmation email and an electronic file stamped copy will be available from your dashboard.
Q3: What proof will I receive when sending eService?
A: The filer and the attorney of record sending the service will receive a proof of service email with an attached PDF document with details of the eService.
Q4: Who will receive eFiling notifications?
A: The filing attorney and the delegate who files on his/her behalf will receive an acknowledgement email when the document is submitted, and a confirmation email when the document is accepted by the clerk, or an alert email when the filing is rejected by the clerk. All notification emails will provide the trace number for the filing.
Q5: When do I file Certificates regarding discovery?
A: Pursuant to Rule Promulgation Order 07-04, effective September 4, 2007. Please click here to learn more: https://www.dccourts.gov/superior-court/rules
Note: Discovery is not served on the court unless it is necessary to a motion regarding the same.
Q6: Can I eFile Triple Seal Requests?
A: Yes, in Civil cases you may eFile Triple Seal Requests. Within the CaseFileXpress system, in Step 2 select Triple Seal Request as the document type and upload a Praecipe indicating the request for a Triple Seal. The clerk will mail the Triple Seal in approximately three (3) to four (4) days to the requesting party.
Q1: What if I forget my User ID and/or Password?
A: Access the login page for the CaseFileXpress system here. Click “Forgot your User ID” or “Forgot your Password.” We will send your user ID and/or a temporary password via email.
Q2: Can I correct an eFiling submitted with the wrong document type?
A: If your profile (user-id) allows the clerk to modify your document type, the court clerk’s office can/will correct the document type for you.
To ensure that you are set up to allow the clerk to modify your document type, edit your CaseFileXpress profile as follows: Access your account at https://dc.casefilexpress.com/Login.aspx, enter your CaseFileXpress user-id and password, click on “Change Profile” and check the box that says, “Allow the Clerk to Modify.”
Q3: Where can I get information about the DC Superior Courts?
A: Please refer to the DC Superior Courts website.
Q1: What are the technical requirements for eFiling to the DC Superior Court through the CaseFileXpress system?
- A computer or laptop with Internet access
- Internet Browser (Internet Explorer will yield the best results; however most other browsers are supported)
- Document creation software such as Microsoft® Word or Corel® WordPerfect®
- A scanner to scan supporting documents and exhibits (minimum 300 DPI)
- Adobe® Reader® – to read and open and view PDF documents
- Optional (PDF conversion software)
- A CaseFileXpress login
Q2: What Browsers do you support?
The application is best viewed on IE 6+ for PC. Performance of the application cannot be guaranteed with other browsers and operating system, such as Safari for Macintosh. Please notify FSX Customer Support if you have issues with using the system in your browser.
Q3: What software do I need to view eFiled and eServed documents?
You will need Adobe Reader software to view PDF documents through the CaseFileXpress system. Adobe Reader is available for download at no charge through the following link: http://get.adobe.com/reader/.
Q4: What is the maximum file size for eFiling documents?
The maximum file size is 30 megabytes (MB). If your filing is larger than 30MB (total size of all documents combined), you will need to separate your filing into 30MB or smaller segments and submit multiple filings (see instructions below for submitting multiple filings). During the upload process on Step 2, our system calculates and displays your total number of pages and filing size as you upload your documents. You may also right-click on the document and select properties to view its file size.
D.C. Superior Court New Order eService Process
As of April 23, 2019 you are no longer emailing Proposed Orders and Motions to the Judge. All Proposed Orders and Motions are now to be submitted through the filing process on CaseFileXpress. CFX is retaining the editable version of these documents, which are available to the Judge and their staff via the CFX application. Please see the helpful tips particularly for Landlord and Tenant filings under “Helpful Links”.
Frequently Asked Questions
The Administrative Order will indicate which document types must be submitted in an editable format. A good rule of thumb is that if you would have submitted this type of document in an editable format to the Court’s Service email in the past, then this type of document should be uploaded in editable format going forward. If not, then continue to file as you previously have filed. This process does NOT require you to alter exhibits, you should continue to scan the image and submit.
If the filing contains a proposed order, it will go through Clerk Review and get rejected. Please note, that the filers were given a grace period until May 31st, 2019 to get accustomed to the new process change.
There is no change to the current signature requirements. There are three methods to “sign” your lead document.
- You may use the “/s/” method to sign the pleading, or
- You may also use an electronic image of your signature, or
- You may use scanned signature.
All are acceptable methods to sign pleadings in D.C. Superior Court.
- No changes
- Follow the same process you do today. The only change is that the documents now need to be in Microsoft Word instead of a PDF file.
- Follow the same process of filing as you normally do. The only change is that the documents now need to be in Microsoft Word instead of a PDF file.
No, only Microsoft Word .doc or .docx are acceptable per the Court.
Follow the same process you do today. The only change is that now that documents need to be in Microsoft Word instead of a PDF file.
Follow the same process of filing as you normally do. The only change is that documents now need to be in Microsoft Word instead of a PDF file.
- Open a file in Acrobat.
Click on the Export PDF tool in the right pane.
- Choose Microsoft Word as your export format, and then choose Word Document.
- Click Export. If your PDF contains scanned text, Acrobat will run text recognition automatically.
Name the Word file and save it in a desired location.
Proposed Orders Must:
- Be editable (non-write protected) and submitted in Microsoft Office formats only such as .doc and .docx formats.
- Include a signature block for the judge.
- List below the signature block, all attorneys to be served including the method of service to be used and the party they represent.
- Also list the name and address of any pro se party to be served and the method of service to be used.
- Be editable (non-write protected) and submitted in Microsoft Office formats only such as .doc and .docx formats.
The new Proposed Order Process does apply to the following:
- Any motion which seeks to alter or amend a ruling or sanctions (reconsider) made by a particular judge where the particular judge must decide the motion.
- When you are filing such motions in CaseFileXpress upload your document in Microsoft Word, then select “Yes” radio button for “this filing contains a proposed order,” and e-serve the individual judge whose decision is sought to be amended.
- Any motion in a jury demand case where Rule 13-I directs the motion to be decided by the calendar judge.
- When you are filing such motions in CaseFileXpress upload your document in Microsoft Word, select “Yes” radio button for “this filing contains a proposed order,” and e-serve the individual judge to whom the case was assigned.
*Note: The following motions mentioned above should be filed individually and not be included in a Batch Filing
The new Proposed Order Process does not apply to the following:
- Any motions filed as part of a Batch Filing.
- Any motion that is scheduled for hearing in the L&T Courtrooms as these are decided orally
- When you are filing motions scheduled for hearing in CaseFileXpress, select “No” radio button for “this filing contains a proposed order,” and e-serve the LTB Clerk and not any specific Judge for these types of motions.
Landlord Tenant and Small Claims Batch Filing
FSX is offering the following Batch Filing Concierge Service.
Concierge Batch Filing Service:
- If the batch filing is unsuccessful due to a technical issue in CFX, our dedicated Concierge Team will work hands on with the firm to resolve the transmission issues. The firm will send FSX required information to the dedicated Batch Filing Service email address at: email@example.com The following information will be needed to submit the batch filing:
- A copy of the completed Excel batch template
- Corresponding documents in any of these accepted formats (Word, JPEG, TIF, TIFF, RTF, TXT, HTML, PDF)
- In the body of the email indicate:
- Contact information for the firm representative that will be available to answer questions and provide additional information.
- Credentials: the firm may elect to add a concierge team member temporarily to their account or provide other credentials. All of which they can control by editing resetting password and deleting.
- Preferred payment option.
- This information will be kept by FSX internally for use during the concierge batch filing service. Any updates or changes to these preferences must be communicated via the same email listed above.
- The Concierge Team will review the documents and data to ensure the batch adheres to the published Superior Court of the District of Columbia Civil Division – Landlord & Tenant eFiling Guidance
- The Concierge Team will identify and correct common errors, but at any time must be able to contact the firm if additional information is needed. Any technical errors we are unable to resolve will be immediately escalated to the CaseFileXpress technical team. The Concierge Team will take ownership of resolving the technical issues and communicating regularly with the attorney or designated representative.
- Upon successful submission of the batch, the Concierge Team will reply to the Requestor’s email to communicate the successful transmission and provide the appropriate trace numbers.
- All notifications and other details relating to the batch transmission will be available on the user’s dashboard and via email.
**Note: This service is only offered for CaseFileXpress Batch Filing.
- Landlord & Tenant Notice
- Ways to Avoid Rejection
- Filing Requirements Checklist
- FSX Batch Filing Improvements
- User Guide – eFiling New Landlord Tenant and Small Claims Cases
- User Guide – eFiling Into Existing Landlord Tenant and Small Claims Cases Using CaseFileXpress
- User Guide – Registering to CaseFileXpress
How much does it cost to batch file for Landlord Tenant & Small Claims through CaseFileXpress?
EFiling fees are calculated by adding the court filing fee (if applicable) + the CaseFileXpress fee ($62.50) + a (2.5% + $1) processing fee to NIC, the service that remits court and filing fees to the DC Superior Court and File & ServeXpress.
How much does it cost to eFile for Landlord Tenant & Small Claims through CaseFileXpress?
EFiling fees are calculated by adding the court filing fee (if applicable) + the CaseFileXpress fee ($5.00) + a (2.5% + $1) processing fee to NIC, the service that remits court and filing fees to the DC Superior Court and File & ServeXpress.
How much does it cost to send discovery service for Landlord Tenant & Small Claims to opposing counsel?
The total cost for discovery service is $8.00 regardless of the number of attorneys served, up to 30 MB per transmission.
What payment options do you offer?
File & ServeXpress accepts American Express, Visa, and MasterCard credit cards, debit cards, and pre-paid debit cards for all CaseFileXpress transactions. File & ServeXpress also offers monthly billing for firms/agencies with credit approval. Please contact customer support to request our credit application: firstname.lastname@example.org
Does File & ServeXpress charge for an electronic filing rejected by the Court Clerk?
No fees are charged when an electronic filing is rejected by the Court Clerk.Note: if one or more filings within a batch are rejected (but not the entire batch), the flat rate for the batch fee is still charged. However, if the entire batch is rejected, the batch fee will not be charged.
August 4, 2022: Click here to read DC Superior Court Chief Judge Anita Josey-Herring’s most recent order.
Emergency Motions & AVRs
Criminal AVRs and Emergency Motions:
File all DRB emergency motions with the case judge. Filers should search for the case judge by the bar number or the last name. When filing an emergency motion, please add “EMERGENCY HEARING REQUESTED” to the comments section.