Your Privacy is Important to Us
Last Updated September 2016
Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on File & Serve California home page.
This notice applies to all information collected from or submitted to the File & Serve California Web site.
Our Web site may contain links to other Web sites operated by third parties. File & Serve California is not responsible for the privacy practices or policies of such third party web sites and this Notice does not apply to those Web sites.
Application of This Notice
This Notice applies only to the information collected by File & Serve California from the users of our Web site. It does not apply to information collected by File & Serve California in any other way, including offline.
The Information We Collect
Our Web site is not set up to automatically collect personally identifiable information from each visitor to our Web site. It does recognize the home server of visitors, but not email addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our Web site. This information is used only for internal purposes by our technical support staff.
Our Web site does track certain information about the visits to our Web site. For example, we compile statistics that show the numbers and frequency of visitors to our Web site and its individual pages. These aggregated statistics are used internally to improve our Web site and for product development and marketing purposes generally. Those aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no personal information and cannot be used to gather such information.
In a few areas on our Web site, we ask you to provide information that will enable us to verify whether you are entitled to access and use certain information, materials and services available from our Web site, or to enable us to enhance your site visit, to assist you with customer service or technical support issues, or to follow up with you after your visit, or to otherwise support your customer relationship with File & Serve California. It is completely optional for you to participate. However, failure to participate may mean that you cannot access and use certain information, materials and services.
In most instances, we typically ask for your name, email address, phone number, address, law practice information, product preference information, user ID and password, as well as other similar personal information that is needed to register or subscribe you to services or offers. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.
How We Use Information: File & Serve California Only Uses Your Personal Information for Specific Purposes.
The personal information you provide to us when using our Web site, such as your name, postal or email address or telephone number will be kept confidential and used to support your customer relationship with File & Serve California, and to notify you of special offers, updated information and new products and services from File & Serve California, offers from third parties that we think may be of interest to you, or used by File & Serve California or third parties for the purpose of conducting market research or surveys on behalf of File & ServeXpress. Agents or contractors of File & Serve California who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for File & Serve California.
File & Serve California may enhance or merge your information collected at its Web site with data from third parties for purposes of marketing products or services to you.
With respect to network advertising companies (companies that manage and provide advertising for numerous unrelated companies), to the extent that File & Serve California utilizes such advertising companies to provide advertisements on our Web site, File & Serve California may provide them with your log-in name and any demographic information about you that we collect. Those advertising companies may combine that data with non-personally identifiable data collected by the advertising company from your computer solely for the purpose of delivering on our Web site advertisements that are targeted to you.
Circumstances may arise where we are required to disclose your personal information to third parties for purposes other than to support your customer relationship with File & Serve California, such as in connection with a corporate divestiture or dissolution where we sell all or a portion of our business or assets (including our associated customer lists containing your personal information), or if disclosure is required by law or is pertinent to judicial or governmental investigations or proceedings.
You Can Opt Out of Receiving Further Marketing from File & Serve California at Any Time
We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only File & Serve California (or agents or contractors working on behalf of File & Serve California and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt out of receiving further marketing from File & Serve California by emailing us at support@fileandserveCalifornia.com.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access or Correct Your Information
You can request a copy of the personally-identifiable information that File & Serve California has collected about you via the Internet by contacting File & Serve California at the address below. You can also have factual inaccuracies in this information corrected by contacting this same person.
How to Contact Us
If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:
File & Serve California, Attn: Privacy Information, 500 E. John Carpenter Fwy, Suite 250, Irving, TX 75062, or call us at 1-888-529-7587